Our Beliefs

We view the Citizens of Peoria as "our customers" and we will strive to treat them in a manner that is courteous, efficient and respectful.

Our Process

The City of Peoria, Peoria Cares office takes service requests for any service the City of Peoria provides. We will be glad to also answer or forward any requests for information. Please feel free to Email Us your request for service and/or information or you may reach us also by calling (309)494-CARE (309-494-2273).

Our hours of operation are 8am until 5pm, Monday through Friday, with the exception of official city observed holidays. We will respond promptly to any messages or requests left after hours.